NDIS support services Riverland
We enable individuals with psychosocial disabilities to live enriching, purposeful lives.
Efficient, compassionate support that maximises NDIS funding and keeps you in the driver’s seat.
(Formerly Mandy’s Support Services)
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Your local NDIS services in the Riverland, South Australia. We support our communities in
Waikerie – Loxton – Loxton North – Barmera – Berri – Renmark – Paringa
Getting the proper NDIS support across the Riverland
Finding the right NDIS support services in the Riverland can feel overwhelming when you’re balancing daily life and mental health needs. With us, you get clear steps, friendly check-ins, and practical help at a pace that feels safe for you. Riverlands Support Services’ team (formerly Mandy’s Support Services) is client-focused and works practically and efficiently, so you stay in the driver’s seat. Our NDIS mental health support includes support coordination, psychosocial recovery coaching, and support work that provides hands-on assistance with daily living activities.
Support is available at home, in the community, and at appointments, at a pace that feels safe for you. Each step is easily explained and linked to your goals, routines, and the progress you want to see.
Practical support for psychosocial disability and everyday life
Support for participants’ families and professionals
Adults with psychosocial disability
Adults living with psychosocial disabilities often want steady progress, clear next steps, and support they can rely on. Our team focuses on practical help that builds confidence and encourages independence.
People seeking structure and daily routines
For those who struggle to keep a steady routine, we create realistic plans, practice strategies, and make daily life more predictable and calmer.
Families and carers
Families and carers benefit from clear updates, guidance on next steps, and the reassurance that their loved one’s goals are always in focus.
Support coordinators and plan managers
Support coordinators and plan managers receive prompt communication, accurate progress notes, and smooth coordination of services so each plan stays on track.
Participants across all plan management types
Plans that are self-managed, plan-managed, or NDIA-managed are all supported with invoicing and reporting aligned to the chosen management style.
People needing community access and transport
Safe transport and practical community access support make it easier to attend appointments, take part in activities, and stay connected locally.
NDIS support services in Riverland
We provide NDIS mental health support including NDIS psychosocial support, NDIS recovery coach services, and assistance with daily life NDIS. Our supports align with official NDIS registration group categories. Each service is delivered in plain language with clear goals and steady follow-up. The aim is to use funding wisely and support mental health recovery and daily life.
Assistance in coordinating or managing life stages transitions and support (code 0106)
A clear path through your NDIS plan, providers, and next steps.
We help you understand your plan, choose providers, coordinate services, and keep everything moving. You get regular check ins, progress tracking, and simple reporting that shows what is working. This can include preparing for plan reviews and building your capacity to direct your own supports over time.
Psychosocial recovery coaching (code 0106)
One-on-one coaching that supports mental health recovery and everyday skills.
You work with a recovery coach who understands psychosocial disability and focuses on practical strategies. Sessions can include planning your week, practicing coping strategies, and building confidence in the community. We link with your broader supports and adjust the approach as life changes.
Assistance with daily personal activities (code 0107)
Respectful Support with personal care and daily routines.
We support morning and evening routines, personal care, meal preparation, reminders, and prompts that build independence. Support can be short visits or longer sessions based on goals, delivered at home, in the community, and at appointments. We also support NDIS community participation support as part of daily living.
What daily life support can include
- Household tasks such as light cleaning, laundry, simple meal prep and safety routines
- Community access for social connection, groups, hobbies, volunteering and appointments
- Transport to health, therapy, and community activities (as part of your support)
- Life skills such as planning, communication, budgeting basics, and problem solving
What to expect from your NDIS supports
We start with a short, friendly conversation about your goals and what feels hard right now. Together, we confirm the services that suit your plan and map the first steps so you know exactly what will happen next.
A needs assessment and goal planning session follows. This is where we agree on the type of support, their frequency, and the routines that will help daily life feel more organised. Consent, communication preferences, and reporting methods are confirmed so everyone stays informed. A service agreement is prepared, and invoices or claims are aligned with your plan management type.
Support begins with a focus on consistency and small wins that build over time. Progress is tracked through regular check-ins, with adjustments made as needed to keep services relevant and practical. Reviews are planned in advance, ensuring evidence is ready to show what is working well.
Why choose Riverland Support Services
With us, you get a client-focused partnership where you stay in the driver’s seat, and we work alongside you. The approach is practical and efficient, built on trust, transparency, and genuine care for your mental health and daily life. The planning is thoughtful while keeping next steps clear and doable.
Experience with NDIS and mental health
You benefit from 15+ years of experience across support coordination, recovery coaching, and Support work. The team understands psychosocial disabilities and the unique demands they place on everyday life. Training such as Certificate IV in Mental Health and ongoing learning show up in precise planning, consistent routines, and steady communication with you, your family, and providers.
Alignment to goals and measurable progress
Supports are mapped to clear goals and practical milestones so you can see progress. Simple evidence like attendance, routine follow-through, and community participation shows what is working. Careful coordination helps make every NDIS dollar count and guides adjustments when needs change.
Qualified and trained staff
Services are delivered by a supervised, well-supported team with relevant training. You can expect one-on-one coaching when that fits your goals and respectful, hands-on daily living support delivered at your pace. Staff understand privacy, consent, and the NDIS Code of Conduct, and follow procedures that protect choice and safety.
Clear communication and reporting
Information is shared in an easy way to understand so you always know the next step, the person responsible, and the time frame. We work collaboratively with you and your support team, so services move in the same direction. Reports are prepared on time and match plan requirements.
Flexible service delivery across the Riverland
Support is available at home, in the community, and at appointments across the Riverland, SA in Waikerie, Loxton, Loxton North, Barmera, Berri, Renmark, and Paringa. Sessions are scheduled with notice, so routines stay predictable, and your week remains workable.
Strong participant feedback and outcomes
People report more structure, improved confidence, and better use of funding. Families describe more transparent communication and reduced stress. Support coordinators see plans delivered as intended with simple documentation for reviews and planning.
Riverland Support Services
Riverland Support Services is led by Amanda O’Leary and supported by a team of experienced support workers and coaches. The team includes 17 support staff with varied qualifications, including Certificate IV in Mental Health. With more than fifteen years in community services and mental health support, the organisation focuses on clear communication, straightforward processes, and respect for each person’s goals.
Our commitment to the NDIS Code of Conduct and quality improvement guides all work
Adults living with psychosocial disabilities and other disabilities are supported through services designed for clarity and delivered with empathy and consistency. The belief that steady routines and simple next steps can make a meaningful difference in recovery and daily life shapes everything we do.
NDIS alignment and registration scope
Supports are delivered in alignment with registration group categories, including 0106 and 0107.
Staff qualifications and experience
Team members hold relevant community services and mental health training with supervision and ongoing professional development.
Professional standards
The team follows the NDIS Code of Conduct, privacy obligations, and safe practice procedures for participants and staff.
Quality and review
We track outcomes, document progress, and review supports with participants and their teams to keep plans effective.
Capabilities for psychosocial disability and daily life
Psychosocial disability support with a focus on anxiety, mood, and trauma-related challenges in everyday life
Recovery coaching for structure, coping strategies, and community participation
Support coordination for provider selection, service setup, and plan review preparation
Daily personal activities with dignity and safe routines at home
Life skills development, including communication, planning, and simple budgeting
NDIS support across the Riverland
Services are delivered across the Riverland, including Waikerie, Loxton, Loxton North, Barmera, Berri, Renmark, and Paringa. Support can be in-home, in community settings, or at appointments. We plan sessions to suit travel times and local services to make the most of time. Community access can include libraries, community centres, regional and local groups that match interests and goals.
Accessibility and inclusivity
Support is always inclusive, respectful, and shaped around your preferences. Communication styles can be adjusted, with written summaries provided when they are helpful. Interpreters are available when needed, and cultural awareness is central to how we listen, plan, and deliver services.
Sessions can be arranged to suit sensory needs and privacy, ensuring you feel comfortable and supported at all times. Feedback is welcomed and acted on, so services continually improve and stay aligned to your needs.
Payment options and NDIS funding
We work with self-managed, plan-managed, and NDIA-managed plans. Invoices and reports are provided as required by each plan type. We explain the service agreement in clear language and confirm what is included before Support begins. Our team explains the cancellation policy and any notice periods to avoid any surprises.
Self-managed plans
You receive invoices and pay directly from your plan budget.
Plan managed plans
We invoice your plan manager with agreed item descriptions and reporting.
NDIS managed plans
We claim through the portal in line with your plan and service schedule.
Values that guide our work
Our work is built on empathy, clarity, and the belief that steady progress matters. We keep promises, document what is agreed, and respect each person’s voice in every decision. Quality is not complicated. It is small actions done well and repeated with care.
- Honesty and transparency in every step
- Respect for lived experience and choice
- Practical action that makes daily life simpler
- Clear communication and timely follow-up
- Learning and improvement in every service
- Collaboration with families and teams
Frequently asked questions NDIS support across Riverlands
Do you support people with psychosocial disability only?
We specialise in psychosocial disability and support many participants with mental health needs. We also support adults with other disabilities where our skills and services align with their plans. The focus remains clear communication, steady routines, and practical steps that fit daily life.
Can you help if I do not have a set daily routine yet?
Yes. Many participants begin without a steady routine. We start by understanding your goals, current supports, and what feels manageable. Together, we build a simple plan and practice it in small steps, so daily life feels more organised and safer.
How does psychosocial recovery coaching work?
You meet with a recovery coach who understands mental health and daily life. Sessions focus on practical strategies you can use now. We link with your broader team, track progress with simple notes, and adjust supports as life changes so goals stay realistic.
What does support coordination include?
We explain your plan, help you choose providers, and set up services that match your goals. We keep communication simple and confirm next steps and dates. We prepare for reviews with clear evidence of what worked, so funding is used as intended.
Do you provide transport to appointments?
Yes. We support transport to health, therapy, and community appointments across the Riverland. Safety and punctuality guide how these sessions are planned. We can also practice public transport skills, which is part of your goals and comfort level.
Which plan management types do you work with?
We work with self-managed, plan-managed, and NDIA-managed plans. Invoicing and reporting match your plan type. We explain the service agreement in clear language and confirm how communication and evidence will work before services begin.
Where do you provide services?
We support people in Waikerie, Loxton, Loxton North, Barmera, Berri, Renmark, and Paringa. Services can be in-home, in the community, or at appointments. We plan routes and session times carefully, so visits are efficient and consistent.
How do I get started?
Contact us and we will set a short call to understand your goals and current supports. We book a meeting for assessment and planning. You receive a clear service agreement and a simple schedule so that you can begin with confidence.
Take the first step today
You deserve support that makes life simpler and more stable. A helpful routine, steady coaching, and precise coordination can change how each week feels. Our team brings experience, empathy, and practical action to every visit. We keep communication simple and focused on the next steps.
Call or send a message to book a free consultation. We will listen, plan the first steps, and begin at a pace that fits you. Your goals guide the plan, and our job is to keep the path clear.